customer demands Archives - Liberty-i

Tag: customer demands

Public Access WiFi – Opportunities Your Business Never Had Before!

28 Apr 2017

A society ‘always-on’.  Did you know that the international WiFi market is expected to be worth over $93 billion (approx £72 billion) by 2018? *

What does this mean:

’71% of in-store shoppers who use smartphones for research say their device has become more important to their in-store experience’. Source: Google **

’52% of companies say Facebook is the most effective social channel for customer engagement, service and support’. Source: Social Media Today **

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Customer Demands For Hospitality WiFi

15 Mar 2017

How much do you know about your potential guests and their need for hospitality wifi?

  • 68% of phone users say they check their phone within 15 min of waking up
  • 87% always have their smartphone at their side, day, and night
  • 46% of people will not stay in a hotel that does not offer free wifi
  • WiFi is a guests top sought amenity

The above shows just a few reasons why the hospitality industry needs to step up to meet customer demand and keep up with the competition.

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