What does this mean: ’71% of in-store shoppers who use smartphones for research say their device has become more important to their in-store experience’. Source: Google ** ’52% of companies say Facebook is the most effective social channel for customer engagement, service and support’. Source: Social Media Today **
68% of phone users say they check their phone within 15 min of waking up 87% always have their smartphone at their side, day, and night 46% of people will not stay in a hotel that does not offer free wifi WiFi is a guests top sought amenity The above shows just a few reasons why the hospitality industry needs…
Certainly one of the most important requests for today’s savvy travellers and hotel guests today has to be Wi-Fi. Good, uninterrupted Wi-Fi. If you’re a hotel manager, you’re likely to be aware of the potential security risks faced when considering a hotel Wi-Fi network.
